Delete your data
Last updated: October 14, 2026
Chito ("छिटो") is operated by Chito Labs, Kathmandu, Nepal. You can delete your Chito account and the data linked to it at any time.
In the app (fastest, for signed-in users)
मेरो → सेटिङ → खाता मेटाउनुहोस् (Me → Settings → Delete account). This deletes your account and the data linked to it at once, and if you signed in with Apple, ends Chito's access to your Apple ID. The option is shown only when you are signed in; without an account there is nothing to delete on the server beyond what is listed below, which you can ask us to remove by email.
What we hold
- Your account: name, email address and profile photo from your sign-in provider (Google or Apple)
- Your answer feedback, saved items, follows and alerts
- Install preferences: language, district, followed topics, notices and stocks, notification settings and push token
- Questions you asked and usage statistics, tied to your install ID
Documents you track in "मेरो कागजात" (renewal dates and attachments) and your मेरो पोर्टफोलियो are stored only on your phone and never reach our servers.
By email
- Email hello@chito.app with the subject "Delete my Chito data".
- Send it from the email address you used to sign in, or tell us which Google or Apple account you used. If you never signed in, say so; we will remove the data we can match to you and tell you what we could not.
We delete your account and the data listed above within 30 days and reply to confirm.
Data on your phone
Uninstalling the Chito app removes everything stored on your device, including "मेरो कागजात".
Contact
Questions: hello@chito.app. See also our Privacy Policy.